Contact Microsoft

How to reach Microsoft customer service if you have questions about your hardware device.

Support Options

Technical Support

  • Surface Accessories please contact us here.

  • Xbox Accessories, including controllers, please contact us here

  • All other PC Accessories, please contact us here.

Consult Documentation

Read through all printed materials. For additional product information, go to the Microsoft Hardware website here

Disability Answer Desk

Disability Answer Desk is where customers with disabilities get support with Microsoft Office, Xbox Accessibility, and Windows. This includes product issues, accessibility questions and use of Assistive technology.

Microsoft Accessories Intellectual Property Licensing

  • Microsoft continually innovates in accessories. Many of those innovations, such as Instaload and the Tilt Wheel, are available to license. Please contact our IP licensing team here for more information.

Note: Conditions - Microsoft Support services are subject to then-current prices, terms, and conditions. These are subject to change without notice. Toll charges may apply to all non-toll-free numbers listed.